Privacy Policy

Welcome to Treasured Labs. We respect your privacy and are committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile phlebotomy and specimen collection services, visit our website, or interact with us.

Note: If Treasured Labs is a Covered Entity under HIPAA, this policy supplements, but does not replace, your formal Notice of Privacy Practices (NPP).

2. Information We Collect

To provide our mobile phlebotomy services safely and effectively, we may collect the following types of information:

• Personal Identification Information: Name, date of birth, gender, address (for mobile visits), email address, and phone number.

• Health and Medical Information (PHI): Doctor’s orders, test requisitions, primary care provider details, relevant medical history (e.g., bleeding disorders, fainting history), and specimen tracking data.

• Payment Information: Credit card numbers, billing address, and insurance information (if applicable).

• Digital Data: IP addresses, browser types, and usage data if you interact with our website or booking portal.

3. How We Use Your Information

We use the information we collect to:

• Schedule, travel to, and perform mobile phlebotomy appointments.

• Safely transport and submit specimens to designated diagnostic laboratories.

• Process payments and handle billing or insurance claims.

• Communicate with you regarding appointment reminders, test status, or service updates.

• Comply with legal, regulatory, and healthcare compliance requirements.

4. How We Share Your Information

Treasured Labs does not sell your personal information. We only share your information under the following circumstances:

• Healthcare Providers & Laboratories: We share your health information and specimens with the ordering physician and the specific laboratory processing your tests.

• Service Providers: We may share data with secure, HIPAA-compliant third-party vendors who assist with booking, billing, or secure communication.

• Legal & Safety Requirements: We may disclose information if required by law, subpoena, or to protect the safety of our phlebotomists, patients, or the public.

5. Data Security

We implement physical, electronic, and administrative safeguards designed to protect your personal and health information from unauthorized access, disclosure, or misuse. This includes secure, encrypted booking platforms and proper chain-of-custody protocols for physical specimens.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to or copies of your personal data.

• Request corrections to inaccurate information.

• Request deletion of certain data (subject to medical record retention laws).

• Opt-out of non-essential marketing communications.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: ms.yvonnelab@gmail.com

• Phone: +1 602-710-9291

• Mailing Address: [Insert Business Address]